Shipping policy

Thank you for shopping at The Neutral Concept!

Standard Delivery Time: All orders are typically delivered within 7 to 14 business days after processing.

Processing Time: Orders are processed within 1–3 business days before shipment.

Please note that delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers or customs clearance.

Contact Us

If you have any questions regarding your shipment, please reach out to us at hello@theneutralconcept.com